Please contact our Privacy Officer at firstname.lastname@example.org for more information.
What Is Personal Information?
What Personal Information Do We Collect?
We collect and maintain certain types of personal information in association with the JOURNIE Rewards program.This includes:
We do not collect or retain financial information such as credit card numbers in association with the JOURNIE Rewards program.
From time to time, we may use the services of third parties and may also receive personal information collected by those third parties in the course of the performance of their services for us or otherwise. Where this is the case, we will take reasonable steps to ensure that such third parties have represented to us that they have the right to disclose your personal information to us.
If you take advantage of electric vehicle charging in association with the JOURNIE Rewards program, we will collect information about the frequency and duration of your use of these charging services.
Why Do We Collect Personal Information?Parkland collects personal information to enable us to manage, maintain, and develop the JOURNIE Rewards program and other Parkland business efforts, including:
Monitoring of our Facilities and Equipment
In the course of conducting our business, we may monitor our facilities and equipment. For example, some Parkland locations are equipped with surveillance cameras. These cameras are generally in high-risk or high traffic areas.
Where in use, surveillance cameras are there for the protection of employees, customers, and third parties, and to protect against theft, vandalism, and damage to Parkland goods and property. Recorded images are routinely destroyed and not shared with third parties unless there is suspicion of a crime, in which case they may be turned over to the police or other appropriate government agency or authority.
This is not meant to suggest that all individuals visiting our facilities will in fact be monitored or their actions subject to surveillance. It is meant to bring to your attention that such monitoring may occur and may result in the collection of personal information from you.
How Do We Use and Disclose Your Personal Information?We may use or disclose your personal information:
We may use or disclose your personal information without your knowledge or consent where we are permitted or required to do so by applicable law or regulatory requirements.
When do we Disclose Your Personal Information?
We may share your personal information with our employees, contractors, consultants, and other parties who require such information to assist us with managing our relationship with you, including third parties that provide services to us or on our behalf.
For example, some of our third-party service providers may provide certain information technology and data processing services to us from time to time so that we may operate our business, and as a result, your personal information may be collected, used, processed, stored, or disclosed in the United States of America.
In particular, Parkland uses the services of a third-party loyalty services provider, which as of this date is Bond Brand Loyalty. This organization has agreed to endeavor to secure your personal information and to keep it private, acting as a data processor on Parkland’s behalf. It does not use your information for its own business purposes and is not authorized to provide your information to any third party.
Your Consent is Important to Us
We may collect, use, or disclose your personal information without your knowledge or consent where we are permitted or required to do so by applicable law or regulatory requirements.
You may change or withdraw your consent at any time, subject to legal or contractual obligations and reasonable notice, by either:
If you revoke your consent pursuant to the JOURNIE Rewards program, we will make reasonable efforts to terminate your account and to delete your personal information that we have collected and retained. We are required to retain historical transactional information for evidentiary purposes, and will delete such information consistent with our record retention guidelines.
How is Your Personal Information Protected?
Parkland will endeavor to maintain physical, technical, and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, collection, use, disclosure, copying, modification, disposal, or destruction.
The security of your personal information is important to us. Please advise our Privacy Officer at email@example.com immediately if you become aware of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control.
Updating Your Personal Information
It is important that the information contained in our records is both accurate and current. If your personal information changes during the course of our relationship, please keep us informed of such changes.
In some circumstances we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.
Access to Your Personal Information
You can ask to see your personal information. If you want to review, verify, or correct your personal information, please contact our Privacy Officer at firstname.lastname@example.org. Please note that any such communication must be in writing.
When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. We may charge you a reasonable fee to access your personal information; however, we will advise you of any fee in advance. If you require assistance in preparing your request, please contact our Privacy Officer at email@example.com.
Your right to access the personal information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you. In addition, the personal information may have been destroyed, erased, or made anonymous in accordance with our record retention obligations and practices. In the event that we cannot provide you with access to your personal information, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.
Inquiries or Concerns?