FREQUENTLY
ASKED QUESTIONS.

YES! There’s no cost in joining JOURNIE Rewards.
There are three ways you can register to start earning and getting rewarded!

App
Download our JOURNIE Rewards App from the Apple App store or Google Play store and use it to register now.

OR

Plastic Card
Pick up a JOURNIE Rewards Card at any participating Pioneer, Fas Gas, Ultramar or Chevron station, or use the number on your current Card, and register your Card online at Journie.ca.
OR

Journie.ca
Register right away at our website, then choose to download our app – or request a plastic card through the link your profile – at any point down the road.
You can actually get a card wherever you’re reading this: Just download our App from the Apple App store or Google Play store and let it be your Card by entering a JOURNIE ID Code at the pump or scanning it in store—that way we’ll know it’s you every time you visit.

If you’re into having a plastic card, you can drop into any participating Pioneer, Fas Gas, Ultramar or Chevron station and pick up a JOURNIE Rewards Card. Then, all you have to do is register your Card at journie.ca to officially join the program, so you can start earning Points, reaching Rewards and saving on fuel.
If you’re a Canadian resident over the age of 16, you can get a JOURNIE Rewards Card.
App? Plastic? They’re both easy.

Just swipe your physical card at the pump or in store before payment.

App-wise, you can open a JOURNIE ID code in the App and enter at the pump, or simply scan it in store.
Only one Card can be used per JOURNIE Rewards account holder, sorry.
You’ll see our forgot password links in your App or at Journie.ca—just follow the steps from there or edit your profile to update your password at any time.
Please update your address in your App, or in your profile at Journie.ca, as soon as you get a chance.
Track down your profile in your App or head to your profile at Journie.ca.
It’s all about ensuring we’re sending you offers that are customized just for you. For more info., our Privacy Policy is available.
This could be a case of your Spam folder trying to keep you from our messages, so we’d check there first.

Then, you can make sure you’ve said “Yes” to emails in your App profile or at Journie.ca.

If neither of those help, please call us at 1-833-JOURNIE (568-7643).
You can find where you initially said “Yes” to emails in your App or at Journie.ca and update your subscription preference there.

Please note if you unsubscribe you’ll have to check the App or website yourself to see any new reward choices that may become available to you.

If you’re still interested in notifications, just not emails, you can register for those in our JOURNIE Rewards App.
From the moment you register in our App or register your Card at Journie.ca, you can earn JOURNIE Points lots of ways.

It’s as simple as entering your JOURNIE ID Code (from your JOURNIE Rewards App which you can download on your iOS or Android device) at our pumps or scanning it in store at participating locations. A JOURNIE Rewards Card works, too: Simply swipe it at the pump or in store, again, at participating locations.

You’ll earn 1 Point per litre every time you refuel with us, and 2 Points for every $1 you spend on qualifying items in our participating Stores (which means on pretty much everything).
You will be able to earn JOURNIE Points at participating Pioneer, Fas Gas, Ultramar and Chevron locations. For a complete station listing, click here.
You’ll be able to earn points on fuel purchases wherever JOURNIE Rewards are offered, but some stores can’t offer points when you buy in-store merch.
Click here to see a list of participating JOURNIE Rewards locations. Stores that offer points on in-store merchandise can be identified by a check mark.
If you are a Canadian resident and over the age of 16, you can register via our App or with a Plastic Card at Journie.ca.
Instantly, your JOURNIE Points are updated almost immediately.
An account that doesn’t accumulate JOURNIE Points or obtain any rewards for longer than 12 months is deemed inactive. It’s then suspended, and if there’s no activity for 60 days after that, the account gets closed and any and all JOURNIE Points are lost.
An update on your JOURNIE Points is always available on your JOURNIE App which you can download on your iOS or Android device or when you log in to Journie.ca. Your points are also available on your receipt. Remember, you never lose points, your account simply resets to 0 and starts counting again every time you pass 300 Points.
Points cannot be earned for the purchase of the following items/services: natural gas, alcohol, tobacco purchases, gift cards, prepaid long-distance cards, prepaid cellular cards, bill payments, items that are excluded by law, and other items specified by Parkland as exclusions from time to time.
300 JOURNIE Points is the most you’ll ever see in your account. Why? Because every time you reach 300 JOURNIE Points your Fuel Discount is automatically applied the next time you refuel with us. Your earning cycle then restarts and your excess points carry over as you start earning toward 300 Points again—and your next Fuel Discount! Along the way you’ll unlock rewards at 75 Points and 150 Points. Claiming those rewards never takes away from your Points total, you simply keep tracking toward 300.
Unfortunately, JOURNIE Points have no cash value and Points cannot be exchanged for cash.
Every time you earn 300 JOURNIE Points, you’re all set to receive a Fuel Discount, which is automatically applied to the first 100 litres of your next fill-up.

The next time you fill up at one of our participating locations, just open a JOURNIE ID Code in our App and enter it at the pump or scan it in store – or swipe your Card at the pump or in-store – and your Fuel Discount will automatically be applied for that transaction. Keep in mind—your Discount is available for one transaction only and only for a maximum of 100 litres.
Only one Card can be used per JOURNIE Rewards account holder, per validated email address.
Within 30 days from the date of the transaction on the receipt, you can email us a copy of your receipt to customercare@journie.ca, and we can look into your request for retroactive points. If you are unable to email us, then you can contact us at 1-833-JOURNIE (568-7643) and we will be happy to assist you.
Every 300 Points you’ll be awarded a Fuel Discount, to be applied automatically on the first 100 litres of your next fill-up. Then, you’ll see your points balance reset and begin counting toward 300 points and your next Fuel Discount. Every time, on your way to your Fuel Discount, you’ll get to choose a Reward twice, without having to give up any of your points. At 75 JOURNIE Points, you unlock your first Reward, and you unlock a Reward again at 150 Points. Choosing Rewards does not take away from your progress, as your points remain even when you claim a Reward, and simply keep counting toward the 300-point Fuel Discount threshold.
No. Your Rewards are unlocked automatically as you pass the 75 point and 150 point thresholds. They’re yours to choose and enjoying them will not impact your progress toward 300 points and your Fuel Discount. Once you pass 300 points, your balance will reset and start counting toward 300 points and your next Fuel Discount, but that should be the only time you see your points balance drop.
You unlock your 7¢/L Fuel Discount every time you pass 300 JOURNIE Points. Then, you automatically save on your next fill-up. You can save on a maximum of 100 litres per Fuel Discount.
Once you are eligible for a reward at 75 points and 150 points, you need to complete the following steps to receive your reward:

  1. Select your Reward choice by logging into your account on Journie.ca, or in your App. You must make a Reward selection within 7 days.

  2. You can then pick up your qualifying product(s) within 30 days from the day they were selected, at one of our participating locations.

  3. Scan your registered Card or App at checkout and enjoy!
You’ll see your Reward reflected while you make your purchase, and picking up your Reward won’t take away from your Points, as you continue tracking toward 300 Points and your next Fuel Discount.

Your Fuel discount is automatically unlocked with no selection required, and gets applied to your next fill-up. Fuel discounts must be obtained within 30 days from the day they were reached.
You can pick up Rewards and enjoy Fuel Discounts at all participating Pioneer, Fas Gas, Ultramar and Chevron locations. For a complete station listing, click here.
Each offer expires within 30 days of the moment you confirm your Reward choice.

Fuel Discounts must be obtained within 30 days from the day they are reached.
Check the Rewards screen in your App which you can download on your iOS or Android device, or head to your home for Rewards at Journie.ca.
Unfortunately, no you cannot re-choose your reward.
We’ll happily try to sort this out with you through our Contact Us feature or at 1-833-JOURNIE (568-7643).
All pay at the pump transactions are automatically pre-authorized for $200 (may vary by site) unless another amount is selected on the “select fill to amount” screen. The term “pre-authorize” means that your financial institution (not Pioneer, Fas Gas, Ultramar, Chevron or JOURNIE Rewards) will hold the amount of funds that you select at the pump (regardless of how much you pump), until they receive the actual completion amount. In some cases this can take up to 48 hours. As an example, if you select an amount of $50 to fuel but only pump $30, you will be pre-authorized by your financial institution for $50, and that amount will be held until the financial institution receives the completion amount of $30. If you do not select an amount at the pump, you will automatically be pre-authorized for $200, and that amount will be held by your financial institution until the final amount is received. You will see your JOURNIE Rewards discount once the financial institution receives the completion amount.
For a limited time starting April 22, 2021, after you’ve successfully submitted your CanaDream Promo Code in the JOURNIE Rewards App, or at Journie.ca, you’ll receive 2¢ per litre off every fuel purchase, as long as you present your JOURNIE Rewards card or app at time of purchase and your transaction occurs within the beginning and end dates specified in your CanaDream RV rental agreement.
Beginning April 22, 2021. Customers who confirm their JOURNIE Rewards membership at the time of booking will receive a discount of 5% off the vehicule rental charge of their CanaDream RV reservation. Visit CanaDream for full details.
For a limited time, 75 Bonus Points will be awarded to those members who complete registration and/or validate their JOURNIE account during the promotion period. This promotion may be terminated at any time.
For a limited time, 75 Bonus Points will be awarded to those members who opt in for email communication. Opt-in Bonus is only issued one time per customer. This promotion may be terminated at any time.
For a limited time, 150 JOURNIE Rewards Points will be added to your registered JOURNIE account when you link your eligible CIBC debit or credit cards. Visit cibc.com/journie to link your cards now, and to read the full program terms and conditions.
For a limited time, in addition to the 75 points you will receive for registering into JOURNIE Rewards, you will also receive an additional 75 points if you register via the JOURNIE Rewards Mobile App. Points are added instantly, upon completion of registration in the App. This offer applies for new registrations only, and the promotion may be terminated at any time.
From October 6 - November 2, 2021, 11:59:59 pm EST. You’ll earn Bonus Points on top of your regular points for every eligible product you purchase: Coors Light 24 x 355ml. For participating stations, where you can earn in-store, visit the LOCATIONS page on journie.ca. Must be legal drinking age to purchase alcoholic beverages. ID required. No alcohol sale between 11pm and 7am.
From October 6 - November 2, 2021, 11:59:59 pm EST. You’ll earn Bonus Points on top of your regular points for every eligible product you purchase: GURU Organic Energy 355ml – Regular, Lite, Matcha, Yerba-Maté. For a list of participating stations, where you can earn in-store, visit the LOCATIONS page on journie.ca.
From October 6 - November 2, 2021, 11:59:59 pm EST. You’ll earn Bonus Points on top of your regular points for every eligible product you purchase: Miss Vickie’s 200g – Original, Sea Salt & Vinegar. For a list of participating stations, where you can earn in-store, visit the LOCATIONS page on journie.ca.
Until November 23, 2021, members who purchase any Car Wash package at participating locations will be awarded quintuple (5x) the JOURNIE Rewards points during the promotional period.
The Promotions page shows every JOURNIE Rewards promotion that’s available to you and all JOURNIE Rewards members. Meanwhile, everything listed under the My Offers page, shows you all of the special offers that are available to you because you successfully entered a unique promo code.
Not to worry. Promotions are available to every JOURNIE member, and therefore aren’t listed under My Offers. You will always be able to earn and/or save at participating locations with any promotion listed at Journie.ca/en-CA/Page/Promotions_National. My Offers is reserved for special offers that you access by entering a unique promo code.
From time to time, members may receive a special promo code from JOURNIE Rewards or one of our partners.
Any time you reach 150 JOURNIE Points, and a Free Carbon Offset shows up as one of your reward choices, you just have to select it and confirm your choice.

Once confirmed, JOURNIE Rewards will purchase a Carbon Offset Credit —enough to offset the carbon dioxide (CO2) emissions from a 45 L fuel purchase, which covers all emissions from fuel production right through to its use
Carbon offsetting is being accountable for the carbon emissions produced in one area, by making up for it in another.

The Carbon Offset Reward empowers members to offset all of the carbon dioxide (CO2) emissions from a 45 L fuel purchase, covering fuel production right through to its use—all through an investment from JOURNIE Rewards in the reduction of harmful greenhouse gas emissions.
While one full carbon offset credit represents the reduction or avoidance of one metric ton of carbon dioxide equivalent, each Free Carbon Offset Reward represents the purchase of a portion of a full credit, which will be put toward an investment from JOURNIE Rewards in a certified emission reduction project.

The number of tonnes of carbon reduced through each reward will reflect an offset credit purchased at about the same cost of the other rewards the program usually offers—which in this case is enough to offset the carbon dioxide emissions from a 45 L fuel purchase—covering all emissions from fuel production right through to its use.
While your choice of a Free Carbon Offset Reward will be recognized right away, JOURNIE Rewards may decide to purchase offset credits every month or so, or once a larger group of members have selected Offset Rewards.

Regardless, your reward choice will make a difference!
At the moment, carbon offsets are being put toward an investment from JOURNIE Rewards in a landfill gas capture and utilization project located in Niagara, Ontario. This project helps create healthier communities and promotes sustainable management of greenhouse gases.
No, this is not a new credit card.
JOURNIE Rewards is a loyalty program where members enjoy fuel discounts and free convenience store items at participating Pioneer, Fas Gas, Ultramar and Chevron gas stations in Canada. CIBC is partnering with JOURNIE Rewards to offer CIBC clients with additional fuel discounts.
Apply for a CIBC Dividend Platinum® Visa* Card and get a first-year annual fee rebate plus 10% cash back for the first 4 statements on total purchases of up to $2,000. That’s on top of the savings you get when you link and use your eligible CIBC cards with your JOURNIE Rewards card or app at time of purchase at participating locations 2, 4. Learn more at www.cibc.com/journieoffer.
To save 3¢ per litre automatically every time you fill up:

Go to cibc.com/journie and link your JOURNIE Rewards account with your eligible CIBC debit or credit card.

Make sure your registered JOURNIE account (card or App) and linked CIBC card (or mobile wallet) are part of the transaction to receive your 3¢ per litre discount up to 100 Litres at the pump or in store.
The JOURNIE Rewards and CIBC credit or debit cards need to be linked and used together in order for you to automatically save up to 10¢ per litre on gas at participating locations. By linking and using your eligible CIBC cards with JOURNIE Rewards, you receive the 3¢ off per litre discount on every fuel purchase, and are then able to top that with a JOURNIE Rewards 7¢ off per litre offer within 30 days of reaching your 300 points threshold.

Again, always make sure your registered JOURNIE Rewards account (card or App) and CIBC card (or mobile wallet) are part of the transaction to receive your per litre discount at the pump or in store.
If you’re a personal banking client, you can use JOURNIE Rewards with any of your CIBC debit and credit cards, except all Simplii cards.

If you're a business banking client, you can use JOURNIE Rewards with your business debit card. At this time, business credit cards aren’t eligible.
Visit cibc.com/journie, click on “Link my cards with JOURNIE Rewards” and sign-on using your CIBC online or mobile banking credentials. Enter your 16-digit JOURNIE Rewards card number, select the box to agree to the program terms and conditions and click continue. A message will be displayed to confirm that the link was successful.
Unfortunately, you can only save 3 cents per litre at the time of your fuel purchase, by presenting your Journie Rewards card or App and by paying with your linked – and eligible – CIBC card (or mobile wallet). We cannot retroactively apply your 3¢/L discount.
Unfortunately, You can only save 3 cents per litre at the time of your fuel purchase, by presenting your Journie Rewards card or App and by paying with your linked – and eligible – CIBC card (or mobile wallet). We cannot retroactively apply your 3¢/L discount.
For a limited time, 150 JOURNIE Rewards Points will be added to your registered JOURNIE account when you link your eligible CIBC debit or credit cards. Visit cibc.com/journie to link your cards now, and to read the full program terms and conditions.
JOURNIE Rewards for home heating and business that was originally planned for the Fall has been impacted by COVID-19’s disruption to our business. Our priorities remain to safely deliver to our customers, while serving our communities with meaningful customer service programs.
We definitely appreciate your enthusiasm, presently you can earn JOURNIE Points only at participating Pioneer and Fas Gas locations and plans are in the works for Chevron and Ultramar.
As of right now, no. JOURNIE Rewards is only available on retail purchases for the time being.
Yes! As of October 6, 2021, onward, registered JOURNIE Rewards members can earn JOURNIE Points, get rewards and save on fuel at participating Fas Gas stations—the same way you already could at participating Pioneer, Ultramar and Chevron locations.
Since the Litre Log program ended on October 6, 2021, you will not be able to earn Litre Log points.

If you have any remaining Litre Log points, you’ll be able to redeem your Litre Log points at participating Fas Gas locations in Canada until April 21, 2022. Keep in mind that a maximum of $50 in cash can be redeemed per day.
First, for this discount to appear in your MY OFFERS section, you will have had to successfully register using the FASGAS21 Promo Code in the JOURNIE Rewards App, or at Journie.ca, between June 22, 2021 and October 5, 2021.

Then, from October 6, 2021 to November 17, 2021, you’ll receive 7¢ per litre off the first 100 litres of every fuel purchase (of at least 25 litres) if you present your JOURNIE Rewards card or app at time of purchase, at a participating Fas Gas station.
We’ll happily try to sort this out with you through our Contact Us page or at 1-833-JOURNIE (568-7643).
Normally, you must pick up a reward within 30 days of the time you made your selection.

If you joined using promo code FASGAS21 prior to October 6, 2021, for your first 3 unlocks – and only the first 3 unlocks – you’ll have until November 6, 2021 to pick up any rewards you select.
Litre Log and JOURNIE Rewards are separate programs and you are not able to use your Litre Log card for JOURNIE Rewards.
Yes, if you have used the FASGAS21 promo code prior to October 6, 2021, you will receive the 7¢/L Fuel Discount on all fuel purchase for a six-week period starting October 6, 2021, at a participating Fas Gas station.
Like all Rewards, you have 7 days to select your reward and as long as you selected the rewards from your first 2 unlocks in time, you’ll have until November 6, 2021 to redeem them at a participating Fas Gas station.
No, the 6-week 7¢/L Fuel Discount will only work at participating Fas Gas stations.
Now that JOURNIE Rewards has launched at Fas Gas stations you can no longer earn Litre Log points, however you can redeem Litre Log points at Fas Gas stations until April 21, 2022.
Yes, every time you reach 300 points, you will receive a 7¢/L fuel discount and can stack it with the 6-week 7¢/L Fuel Discount for a total savings of 14 ¢/L.
Yes, the 6-week 7¢/L Fuel Discount is stackable with other JOURNIE Rewards fuel promotions. See terms and conditions for full details.
As of April 21, 2022, customers will no longer be able to redeem their Litre Log points and any remaining balance will no longer be valid.
You do not need to link your JOURNIE account to your Golf Canada account. When you achieve your milestone of 25 and 100 rounds of golf, Golf Canada will automatically send you a congratulatory email with an exclusive JOURNIE Rewards Offer. Then, all you need to do is enter the Promo Code from that Golf Canada email in your app or at Journie.ca. Your offer will automatically be listed under MY OFFERS.
If you already have a JOURNIE account set up, you don’t need to register or link through Golf Canada––you’re ready to go. And don’t worry! All JOURNIE Rewards offers will be communicated to you through the email associated with your Golf Canada membership.
The 7¢ per litre discount is part of the regular JOURNIE Rewards program. Once you’ve registered for JOURNIE Rewards, the savings are automatically applied to your next fill-up every time you reach 300 JOURNIE Points. To enjoy the program’s many benefits, visit Journie.ca to register.
No registration is required. When you reach specific milestones with Golf Canada, that being your 25th and 100th rounds of golf, you will automatically be sent exclusive JOURNIE Rewards offers via email. Those emails will have a Promo Code for you to enter in your app or at Journie.ca. Once you enter it, your offer will automatically be listed under MY OFFERS.
Yes, registering for JOURNIE Rewards is the only way to access your offer—fortunately, there are 3 ways you can easily register right away:

App
Download our JOURNIE Rewards App from the Apple App store or Google Play store and use it to register now.

OR

Plastic Card
Pick up a JOURNIE Rewards Card at any participating Pioneer, Fas Gas, Ultramar or Chevron station, or use the number on your current Card, and register your Card online at Journie.ca.

OR

Journie.ca
Register right away on our website, then choose to download our app – or request a plastic card through the link in your profile – at any point down the road.
Your one-time 3¢/L Fuel Discount is loaded as soon as you enter the code successfully. Then, it’s automatically applied to your next fuel purchase of at least 25 L at any participating Pioneer, Fas Gas, Ultramar or Chevron station (in addition to any other fuel savings for which you qualify and up to 100 L)—as long as you present your JOURNIE Rewards app or card and fill up within 30 days.

You should see your discount details under MY OFFERS when you log in through your app or Journie.ca.
Thanks for becoming a member!

Your one-time 3¢/L Fuel Discount is loaded as soon as you complete your registration. Then, it will be automatically applied to your next fuel purchase of at least 25 L at any participating Pioneer, Fas Gas, Ultramar or Chevron station (in addition to any other fuel savings for which you qualify and up to 100 L)—as long as you present your JOURNIE Rewards app or card and fill up within 30 days.

You should also see your discount details under MY OFFERS when you log in through your app or Journie.ca.
No worries, you get another shot!

Just head to your app or Journie.ca to enter the Promo Code you received from Golf Canada.

Your one-time 3¢/L Fuel Discount is loaded as soon as you enter the code successfully. Then, it’s automatically applied to your next fuel purchase of at least 25 L at any participating Pioneer, Fas Gas, Ultramar or Chevron station (in addition to any other fuel savings for which you qualify and up to 100 L)—as long as you present your JOURNIE Rewards app or card and fill up within 30 days.

You should see your discount details under MY OFFERS when you log in through your app or Journie.ca.
Thanks for getting the JOURNIE Rewards word out!

Here’s how you get your fuel discount:

Your friend enters your personalized code, completes their registration and makes their first eligible purchase with JOURNIE Rewards registration.

Your fuel discount gets loaded onto your account. You should see it listed under MY OFFERS when you log in through your app or Journie.ca.

Your one-time 3¢/L Fuel Discount will be automatically applied to your next fuel purchase at any participating Pioneer, Fas Gas, Ultramar or Chevron station (in addition to any other fuel savings for which you qualify and up to 100 L)—as long as you present your JOURNIE Rewards app or card and fill up within 30 days.

If you’re between fill-ups and more than one friend enters your personalized code while completing their registration, all of your resulting discounts will be stacked and applied to your next fuel purchase (up to a maximum discount of 35¢/L). Enjoy your savings!
Welcome to JOURNIE Rewards!

Your one-time 2¢/L Fuel Discount is loaded as soon as you complete your registration. Then, it will be automatically applied to your next fuel purchase at any participating Pioneer, Fas Gas, Ultramar or Chevron station (in addition to any other fuel savings for which you qualify and up to 100 L)—as long as you present your JOURNIE Rewards app or card and fill up within 30 days.

You should also see your discount details under MY OFFERS when you log in through your app or Journie.ca.
Look for the field labelled Promo Code at journie.ca/registration or as you register through the JOURNIE Rewards app.

Enter the code your friend sent you, complete your registration and you’ll be on your way to fuel savings!
No worries, you can still get them your code.

You can start by having them check their spam or junk folder, or simply doublecheck that you entered their email correctly and resend them the invite from the 'Invite Friends' section on Journie.ca or in your app.
Once you’re approved for your new CIBC Dividend Platinum® Visa* Card, you should receive an email within 10-12 weeks that contains your JOURNIE Rewards Promo Code to enter in your app or on Journie.ca.
You have 60 days from the date we send you the email to enter your Journie Rewards Promo Code.

Once you enter the JOURNIE Rewards Promo Code you received from CIBC in your JOURNIE app or online, you’ll have 90 days to make the most of each of the offers:

10¢ discount per litre off the first 100 litres of every fuel purchase of at least 25 litres up to a maximum of $25.

2 free premium car washes as listed at participating locations.

3X JOURNIE Points up to a maximum of 900.
After you have entered your Promo Code into your JOURNIE app or online, make sure you use your app or swipe your plastic JOURNIE Rewards card when you pay for gas at participating stations.

And don’t forget to pay with your new CIBC Dividend card to save an additional 3¢ per litre on every fill-up!*

* Terms and conditions apply. Full details at cibc.com/journie
Within 90 days of successfully entering the promo code you received from CIBC, simply choose the corresponding wash and present your JOURNIE Rewards card or app at participating locations to get your premium car wash free of charge. For a list of stations that offer car wash services, visit the LOCATIONS page.

Keep in mind, premium means you qualify for these washes at participating stations:

Pioneer = 'Ultimate'
Fas Gas = 'Premium'
Ultramar = 'Supreme'
Chevron = 'The Works'
Within 90 days of successfully entering the promo code you received from CIBC, present your JOURNIE Rewards card or app at participating locations to earn 3X points on eligible transactions up to a maximum of 900 points.
The JOURNIE Rewards Promo Code you received after being approved for your new CIBC Dividend Platinum® Visa* Card must be entered in your JOURNIE app or online within 60 days of its arrival in your inbox.
Please contact us at 1-833-JOURNIE (568-7643)