FREQUENTLY
ASKED QUESTIONS.

We’re excited for the next evolution of the Journie Rewards App! It will make it easy for you to find new deals and savings, and also give you more choice on when and how you use some of those savings. Some of the new features are listed below:

The Journie App no longer uses a 6-digit code to identify you as a Journie member at the pump. You can now simply enter your 10-digit phone number at the pump or on the pin pad in-store.

Choose when to use Gas Discounts that you may have earned at 75, 150 or 300 points on the app. When you’re ready to use one, just make sure your gas discount is set to “Applied to next fill” before you fill up. By default it will always be at this setting, but if you want to save it for another time, toggle it to “Saved for later”.

Selecting when to use your Gas discount is a unique feature for App users only. Members who strictly use a plastic card will have their Gas Discount automatically applied to their next fill up, up to 100 L.
YES! There’s no cost in joining Journie Rewards.
If you’re a Canadian resident over the age of 16, you can join Journie Rewards.

There are two ways you can register to start earning and getting rewarded!

App
Download our Journie Rewards App from the Apple App store or Google Play store and use it to register now.

OR

Plastic Card
Pick up a Journie Rewards Card at any participating On Tthe Run, Pioneer, Fas Gas, Ultramar or Chevron location, or use the number on your current Card, and register your Card online at Journie.ca.
From the moment you register in our App or register your card at Journie.ca, you start earning Journie Points.

If you’re an app user, it’s as simple as entering your phone number at our pumps or scanning your digital card in store at participating locations.

A Journie Rewards card works, too: Simply use it at the pump or in-store, at participating locations.
You will be able to earn Journie Points at participating On the Run, Pioneer, Fas Gas, Ultramar and Chevron locations. For a complete listing, click here.
You’ll be able to earn points on gas purchases at stations where Journie Rewards are offered. Some of our convenience stores can’t offer points when you buy in-store products. Check the Map section in your Journie App or click here to see a list of participating Journie Rewards locations. In the station details, you can see which locations offer points on in-store merchandise.
App, or plastic? They’re both easy.

App-wise, you can enter your 10 digit phone number at the pump. Or, in-store, you can scan your barcode or enter your phone number in the pin pad.

With the card, just swipe at the pump or scan in store before payment.
Only one card can be used per Journie Rewards account holder.
Points cannot be earned for the purchase of the following items/services: natural gas, alcohol in some provinces, tobacco purchases, gift cards, prepaid long-distance cards, prepaid cellular cards, bill payments, items that are excluded by law, and other items specified by Parkland as exclusions from time to time.
Instantly; your Journie Points are updated almost immediately.
An update on your Journie Points is always available on your Journie App which you can download on your iOS or Android device or when you log in to Journie.ca. Your points balance is also on your receipt. Remember, you never lose points, every time you pass 300 Journie Points, your earning cycle then restarts and your excess points carry over.
Journie Points have no cash value and Points cannot be exchanged for cash.
Only one card can be used per Journie Rewards account holder, per validated email address.
Within 30 days from the date of the transaction on the receipt, you can email us a copy of your receipt to customercare@journie.ca, and we can look into your request for retroactive points. If you are unable to email us, then you can contact us at 1-833-Journie (568-7643) and we will be happy to assist you.
If you have chosen to save the gas discount for later in your App, you will need to ensure you’re using your 10-digit phone number to identify yourself at the pump or in store. If you happen to have a plastic card as well, and use that when you pump, the system will automatically apply any gas discounts you have to that transaction.
Every time you earn 300 Journie Points, you’re all set to receive your 7¢/L Gas Discount, which is applied to the first 100 litres of your next fill-up if you’re using a plastic card. If you are an app user the discount is added to your account and set to “Applied to next fill” by default. You can choose when to use your discount and “Save it for later”.

The next time you fill up at one of our participating locations, if you’re an app user, just enter your phone number at the pump or scan your barcode in store. If you use a plastic card, use it at the pump or in-store.
Every 300 Points, you’ll be awarded a 7¢/L Gas Discount, which will be automatically applied on the first 100 litres of your next fill-up if you’re using a plastic card. If you have the Journie Rewards App, you can choose when to use it by making sure in the app it’s set to “Apply to next fill”. You’ll see your Points balance reset and begin counting toward 300 points and your next Gas Discount.

On the way to your Gas Discount, you’ll get to choose a Free Reward twice, without giving up any of your points. At 75 Points and 150 Points you will unlock free rewards to choose from. Choosing Rewards does not take away from your progress, as your points remain even when you claim a Reward at the 75 point and 150 point level, we simply keep counting toward the 300-point Gas Discount threshold.
No. Your Rewards, including additional Gas Savings, are unlocked as you pass the 75-point and 150-point thresholds. They’re yours to choose and enjoying them will not impact your progress toward 300 points and your 7¢/L Gas Discount. Once you pass 300 points, your balance will reset and once again start counting toward 300 points and your next round of Gas Savings, but that will be the only time you see your account balance drop.
Once you are eligible for a reward at 75 points and 150 points, you need to complete the following steps to receive it:

  1. Select your Journie Reward in the App or by logging into your account on Journie.ca. You must make a reward selection within 60 days or else they will expire.

  2. IF YOU CHOSE A DRINK OR SNACK - Find it in-store and grab it. Scan your App or card at checkout and it’s yours for free! You’ll need to pick it up from a participating location within 60 days of when you earned it.

  3. IF YOU CHOSE A GAS SAVINGS REWARD: Your Gas Savings reward will automatically be applied to your next gas purchase of up to 100 litres if you’re using a plastic card. If you’re using the App, chose when to use your discount by ‘’making sure in the app it’s set to “Apply to next fill”. You must fill up within 60 days or your discount expires.


You can pick up Rewards and enjoy Gas Savings at participating On the Run, Pioneer, Fas Gas, Ultramar and Chevron locations. For a complete location list, click here.
In the app, you can check the home screen or Rewards tab to see what Rewards are available. If you are on Journie.ca, these will be visible on your dashboard.
Yes they will expire. But the great news is we’ve updated our reward expiry timeframe! You now have 60 days to select and redeem a reward from the day it was earned.

Note: If prior to Feb 12 you had a reward waiting to be selected, or a reward waiting to be redeemed, you will now have 60 days from when you earned it, to select and/or redeem it.
Unfortunately, you cannot re-choose your reward once selected.
Yes they are! Gas Savings rewards are stackable with other Gas Savings rewards, as well as any other applicable gas discounts.
You can view your transaction history in the App or in your account at Journie.ca, to see if your gas discount was applied or not. If it appears you didn’t receive this, then we’ll happily sort this out with you through our Contact Us feature or at 1-833-Journie (568-7643).
All pay at the pump transactions are automatically pre-authorized for $200 (may vary by site) unless another amount is selected on the “select fill to amount” screen. The term “pre-authorize” means that your financial institution (not On The Run, Pioneer, Fas Gas, Ultramar, Chevron or Journie Rewards) will hold the amount of funds that you select at the pump (regardless of how much you pump), until they receive the actual completion amount. In some cases this can take up to 48 hours. As an example, if you select an amount of $50 to fuel but only pump $30, you will be pre-authorized by your financial institution for $50, and that amount will be held until the financial institution receives the completion amount of $30. If you do not select an amount at the pump, you will automatically be pre-authorized for $200, and that amount will be held by your financial institution until the final amount is received. You will see your Journie Rewards discount once the financial institution receives the completion amount.
The Carbon Offset Reward is an eco-friendly reward option occasionally offered as a Second Reward at 150 points, and offsets the carbon dioxide (CO2) emissions from a 45 L fuel purchase. To learn more about Parkland’s commitment to investing in certified emission reduction projects across Canada, Click Here.
We’re excited to add another improvement to the Journie Rewards App! We’ve made updates to include the following changes:

In-App Purchases – Journie App users can purchase 6 different car wash products in-App, 3 of which are exclusive to mobile members. All car wash codes purchased on the App can be used at any participating location.

Code Upload – Journie App users have the ability to upload codes purchased in-store into the App for mobile redemption. Uploaded codes can only be used at the location where the it was purchased.

Redemption – Journie App users can start the car wash directly from the App without needing to interact with any hardware at the front of the car wash.
A list of participating locations can be found on the App under the “Car Wash Eligible” filter. You can only use the new car wash functionalities in the App at select locations with an automatic car wash.
Yes you can! In-store car wash purchases made prior to April 20, 2023, can be uploaded into the App. Car washes purchased in store are only redeemable for that location, regardless if its redeemed manually, or through the mobile app. Also important to note, once you have entered a car wash code from a wash you purchased in store , you can only redeem this through the App, using the new functionality.
No, any single wash or package purchased on the App MUST be used at a participating location only. These locations can be found on the App under the “Car Wash Eligible” filter.
Once you have completed your car wash purchase in the App, you can redeem your wash by following these instructions:

You must ensure you are at a participating car wash location.

Select ‘Wash car’ under the ‘What would you like to do?’ section.

Select ‘Use pass’ under the applicable wash.

You also have to ensure the following:

Bluetooth and location services are ENABLED.

You must be the first car in line in order to activate the wash (the Bluetooth enabled technology will detect the your mobile when the vehicle is first in line).

You select ‘Start wash’, and then follow onsite instructions to finish the car wash.
No you cannot. The 30-day car wash pass is only able to be used on one wash per day.
It depends on the specific wash purchased, there are limitations as mentioned in the product details on the App.
Yes, Journie members will receive a transaction receipt to the email address we have on file associated with their Journie account.
As of right now, no. Journie Rewards is only available on retail purchases for the time being.
We’re glad to have you on board! Presently, you can earn Journie Points at participating On the Run, Pioneer, Fas Gas, Ultramar, and Chevron locations.

As a Fleet cardholder, you can only redeem gas discounts earned on your Journie Rewards account when paying with a personal payment card. Redeeming a merchandise reward is easy, just head in store to pick up your reward. Be sure to present your Journie Rewards App or card at time of purchase.
Yes! To save on purchases made with a Fleet payment card, you must be a fully registered Journie Rewards member and present your Journie App or card at the time of your eligible purchase at participating Fas Gas and Ultramar locations across Canada.
Only one Card can be used per Journie Rewards account holder.
Only one Card can be used per Journie Rewards account holder, per validated email address. 
You’ll see our forgot password links in your App or at Journie.ca—just follow the steps from there or edit your profile to update your password at any time.
It’s all about ensuring we’re sending you offers that are customized just for you. For more info, our Privacy Policy is available.
This could be a case of your Spam folder trying to keep you from our messages, so we’d check there first.

If you still don’t see them, make sure you’ve opted in to emails in your App or at Journie.ca.

If neither of those help, please call us at 1-833-Journie (568-7643).
You can update your communication preference in the App or at journie.ca. Please note if you unsubscribe you’ll have to check the App or website yourself to see any new reward choices or offers that may become available to you.

If you’re still interested in push notifications, just not emails, you can turn them on in in our Journie Rewards App.
No, this is not a new credit card. Journie Rewards is a loyalty program where members enjoy gas discounts and free convenience store items at participating On The Run, Pioneer, Fas Gas, Ultramar and Chevron locations in Canada. CIBC is partnering with Journie Rewards to offer CIBC clients with additional gas discounts.
Apply for a CIBC Dividend Platinum® Visa* Card or Dividend Visa Infinite Card and get a first-year annual fee rebate plus 15% cash back on eligible purchases, up to $300†. Or apply for a CIBC Aventura® Visa Infinite* Card for a first-year annual fee rebate, plus a welcome bonus of up to 40,000 Aventura Points and 1.5 Aventura Points for every $1 spent on eligible gas purchases. That’s on top of the savings you get when you link and use your eligible CIBC cards with your Journie Rewards card or app at time of purchase at participating locations2, 4. Learn more at www.cibc.com/Journieoffer.
To save 3¢ per litre automatically every time you fill up:

Go to cibc.com/Journie and link your Journie Rewards account with your eligible CIBC debit or credit card.

Make sure your registered Journie account (card or App) and linked CIBC card (or mobile wallet) are part of the transaction to receive your 3¢ per litre discount up to 100 Litres at the pump or in store.
For a limited time, 150 Journie Rewards Points will be added to your registered Journie account when you link your eligible CIBC debit or credit cards. Visit cibc.com/Journie to link your cards now, and to read the full program terms and conditions.
The Journie Rewards and CIBC credit or debit cards need to be linked and used together for you to save up to 10¢ per litre on gas at participating locations. By linking and using your eligible CIBC cards with Journie Rewards, you receive the 3¢ off per litre discount on every gas purchase, on top of getting an extra 7¢/L off within 60 days of earning 300 Journie Points.

That’s on top of even more Gas Savings through the Journie Rewards program.

Again, always make sure your registered Journie Rewards account (App or card) and CIBC card (or mobile wallet) are part of the transaction to receive your per litre discount at the pump or in store.
If you’re a personal banking client, you can use Journie Rewards with any of your CIBC debit and credit cards, except all Simplii cards.

If you’re a business banking client, you can use Journie Rewards with your business debit card. At this time, business credit cards aren’t eligible.
Visit cibc.com/Journie, click on “Link my cards with Journie Rewards” and sign-on using your CIBC online or mobile banking credentials. Enter your 16-digit Journie Rewards card number, select the box to agree to the program terms and conditions and click continue. A message will be displayed to confirm that the link was successful.
Unfortunately, you can only save 3 cents per litre at the time of your gas purchase, by presenting your Journie Rewards App or card and by paying with your linked – and eligible – CIBC card (or mobile wallet). We cannot retroactively apply your 3¢/L discount.
Unfortunately, you can only save 3 cents per litre at the time of your gas purchase, by presenting your Journie Rewards App or card and by paying with your linked – and eligible – CIBC card (or mobile wallet). We cannot retroactively apply your 3¢/L discount.
Once you’re approved for your new CIBC Aventura® Visa Infinite or Dividend Platinum® Visa* Card, you should receive an email within 10-12 weeks that contains your Journie Rewards Promo Code to enter in your app or on journie.ca.
You have 60 days from the date we send you the email to enter your Journie Rewards Promo Code. Once the promo code has been entered, you must link your new CIBC card with your Journie Rewards account in order for the deal to be activated.

You can click here to to link your card now.

Once you activate the deal, you have 90 days to receive:

10¢ discount per litre off the first 100 litres of every gas purchase of at least 25 litres using your linked CIBC card—up to a maximum of $25.

2 free premium car washes as listed at participating locations.

3X Journie Points up to a maximum of 900 on transactions you complete using your linked CIBC card.

To receive the Journie benefits included in this deal, you must present your Journie Rewards App or Card and pay with your linked CIBC card at the time of purchase.
After you have entered your Promo Code into your Journie app or online, make sure you use your app or swipe your plastic Journie Rewards card and use your linked CIBC card when you pay for gas at participating stations.

And don’t forget: When you pay with your new CIBC Aventura card, CIBC Dividend card, or any linked CIBC card, you save an additional 3¢ per litre on every fill-up!* Available at participating locations on any grade of gasoline or diesel up to 100 litres per transaction.

Terms and conditions apply. Full details at cibc.com/Journie.
Within 90 days of successfully entering the promo code you received from CIBC, simply ensure you’ve linked your CIBC card with Journie Rewards to activate the offer, then choose the corresponding wash and present your Journie Rewards card or app at participating locations to get your premium car wash free of charge. For a list of stations that offer car wash services, visit the LOCATIONS page.

Keep in mind, premium means you qualify for the “Absolutely Everything” car wash at participating stations.
Within 90 days of successfully entering the promo code you received from CIBC, present your Journie Rewards card or app at participating locations and pay with your linked CIBC card to earn 3X points on eligible transactions up to a maximum of 900 points.
Please contact us at 1-833-Journie (568-7643).
You can absolutely link your Aeroplan account with Journie Rewards, even if your Journie account is already linked with CIBC.

Please bear in mind that you will earn 300 Aeroplan points at the end of each Journie cycle, rather than a 7¢/L gas discount. You’ll still enjoy 3¢/L off every gas purchase up to 100 litres when you use Journie Rewards and pay with your linked CIBC card.
No, this is not a new card or program. Journie is partnering with Aeroplan to offer members even more ways to get rewarded.
No, Journie is here to stay. We are partnering with Aeroplan to offer members even more ways to get rewarded!
First off, since you must have the Journie App in order to link your account with your Aeroplan account, you can look forward to all kinds of app-exclusive deals and the added convenience of only having to enter your phone number at the pump or in store.

The main change you’ll notice is that you’ll earn 300 Aeroplan points at the end of each Journie cycle, rather than a 7¢/L gas discount.

But gas discounts haven’t gone far. You’ll still have opportunities to choose them as rewards at 75 and 150 Journie points. Plus, you can redeem 300 Aeroplan points for a 7¢/L gas discount and explore all kinds of Aeroplan-exclusive Journie partner vouchers, through your Aeroplan dashboard. Think car washes, in-store savings, and more!

Remember, more exclusivity and choice are waiting along the way, but your accounts must be linked in order to unlock the benefits that overlap the two programs.
You start by downloading the Journie Rewards App. Once you’ve logged in, find the Partner Hub on your Home tab, select “Learn More”, and tap ‘Link Account’ in the Aeroplan section to follow the prompts.
Nope, once you’re linked, simply use your Journie App or enter your phone number at participating stations every chance you get to be on your way to more points, gas savings, Air Canada Flight Credits and more.
You can absolutely link your Aeroplan account with Journie Rewards, even if your Journie account is already linked with CIBC.

Please bear in mind that you will earn 300 Aeroplan points at the end of each Journie cycle, rather than a 7¢/L gas discount. You’ll still enjoy 3¢/L off every gas purchase up to 100 litres when you use Journie Rewards and pay with your linked CIBC card.
You’re actually good to proceed by entering the number that corresponds with your selection.

If you choose Aeroplan, then ‘Enter Code’ is referring to your Aeroplan account number.

If you choose your phone number, then ‘Enter Code’ is referring to your 10-digit phone number.
If you are a fleet cardholder and an Aeroplan member, you can link your Journie and Aeroplan accounts through the Journie App. Once linked, you can continue to earn Journie points at participating locations, as you regularly do. Upon completion of your Journie cycle, you will receive 300 Aeroplan points deposited into your Aeroplan account, instead of your 7¢/L gas discount.

You can redeem your Aeroplan points for exclusive Journie vouchers through your Aeroplan dashboard. These vouchers can only be redeemed at participating locations when paying with a personal payment card. Be sure to present your Journie App or card at time of purchase.
Make sure to enter your Aeroplan number or swipe your Aeroplan card every time you visit a participating Pioneer, Ultramar, Fas Gas or Chevron station.

Members who have not linked their Journie and Aeroplan accounts earn:

1 Aeroplan point per 3 litres of gas purchased.

1 Aeroplan point for every $1 on of regularly priced items purchased in-store at participating locations.

Don’t forget, you earn even more when you link your Aeroplan and Journie accounts.
Aside from the 7¢/L discount you earn when you reach 300 Journie points, gas discounts of different values are also offered through Journie Rewards deals and promotions. If you have recently participated in a Journie Rewards promotion or successfully entered a promo code and have earned a gas discount, you should see your Deal Terms under DEALS FOR YOU when you log in to your account through your App or Journie.ca. These terms will tell you the discount value, minimum/maximum spend requirements, and any instructions on when and where to use your discount. Be sure to use your discount before it expires and present your Journie Rewards App or card at time of purchase to redeem. Happy saving!
Bonus Points and Point Multipliers can be offered through Journie Rewards deals and promotions.

If you have recently participated in a Journie Rewards promotion or successfully entered a promo code and earned Bonus Points, these points would have been added instantly to your account balance. You can check your point balance when you log in to your account through your App or Journie.ca. Be sure to check for any new rewards that may have been unlocked after the Bonus Points were added to your account.

Point Multipliers will also be applied to select gas grades and products from time to time as a part of deals and promotions. If you make an eligible purchase where a Point Multiplier is applied, the multiplier will be applied to all eligible products within that transaction. You will see your updated point balance and the points earned through the multiplier printed on your receipt and within your transaction history in your App or on Journie.ca.
For a limited time, 75 Bonus Points will be awarded to those members who complete registration and/or validate their Journie account during the promotion period. This promotion may be terminated at any time.
For a limited time, 75 Bonus Points will be awarded to those members who opt in for email communication. Opt-in Bonus Points are only issued one time per customer. This promotion may be terminated at any time.
For a limited time, in addition to the 75 points you will receive for registering into Journie Rewards, you will also receive an additional 75 points if you register via the Journie Rewards Mobile App. Points are added instantly, upon completion of registration in the App. This offer applies for new registrations only, and the promotion may be terminated at any time.
On Tuesdays and Thursdays at Fas Gas, present your Journie App or card at time of purchase to save 3¢/L up to a maximum of 100 litres on your diesel fill-up at participating Fas Gas stations across Canada.

On Fridays at Fas Gas, present your Journie App or card at time of purchase to save 3¢/L up to a maximum of 100 litres on your Premium Gas fill-up at participating Fas Gas stations across Canada.

Remember, in order to get your savings, you must be fully registered for Journie Rewards and your Journie App or card must be presented at the time of your eligible purchase at participating Fas Gas stations across Canada. Otherwise, the discount will not be applied.

If you are a registered Journie member and think you didn’t receive the discount when you were supposed to, we’ll happily sort this out with you through our Contact Us feature or at 1-833-Journie (568-7643).
On Tuesdays at Ultramar, present your Journie App or card at time of purchase to save 2¢/L up to a maximum of 100 litres on your diesel fill-up at participating Ultramar stations in Ontario, Québec and New Brunswick.

On Thursdays (and Fridays in QC only) at Ultramar, present your Journie App or card at time of purchase to save 3¢/L up to a maximum of 100 litres on your Supreme Gas fill-up at participating Ultramar stations in Ontario and Québec.

Remember, in order to get your savings, you must be fully registered for Journie Rewards and your Journie App or card must be presented at the time of your eligible purchase at Ultramar stations in Ontario and Québec. Otherwise, the Supreme discount will not be applied.

If you are a registered Journie member and think you didn’t receive the discount when you were supposed to, we’ll happily sort this out with you through our Contact Us feature or at 1-833-Journie (568-7643).
For a limited time, after you’ve successfully submitted your CanaDream Promo Code in the Journie Rewards App or at Journie.ca, you’ll receive 2¢ per litre off every gas purchase, as long as you present your Journie Rewards card or app at time of purchase and your transaction occurs within the beginning and end dates specified in your CanaDream RV rental agreement.
Customers who confirm their Journie Rewards membership at the time of booking will receive a discount of 5% off the vehicle rental charge of their CanaDream RV reservation. Visit CanaDream for full details.
Yes, being fully registered for Journie Rewards is the only way to load and access your deal, so be sure to confirm your email address to complete your registration. All it takes is one click in the email you receive at the end of your registration process.

Fortunately, there are also 3 ways you can get started right away—and even conveniently enter your promo code during registration:

App
Download our Journie Rewards App from the Apple App store or Google Play store and use it to register now.

OR

Plastic Card
Pick up a Journie Rewards card at any participating On the Run, Pioneer, Fas Gas, Ultramar or Chevron locations, or use the number on your current card, and register your card online at Journie.ca.
If you’re not already a Journie member, you can easily enter your promo code during the registration process. Otherwise, all you have to do is log in and enter it in the promo code field at the top of your App or on journie.ca

Once you’ve entered your promo code successfully, you should see your offer details under ‘Deals’ when you log in through your App or journie.ca.
Your 2¢/L Gas Discount is loaded as soon as you enter the code successfully through your Journie account and it’s automatically applied to the next 1,000 litres of gas you purchase within 6 months of the day you entered your code at any participating Pioneer, Fas Gas, Ultramar or Chevron station (in addition to any other gas savings for which you qualify)—as long as you present your Journie Rewards app or card.

You should see your discount details under ‘Deals’ when you log in to your account through your app or journie.ca.

You can use your gas savings at any of the participating stations: Pioneer, Fas Gas, Ultramar, Chevron.
If you’re a registered Journie Rewards member and you’ve logged into your Journie Rewards App, you can start charging by connecting to any available On the Run ultra-fast charger.
For a limited time, you can use your Journie App to start charging on any available On the Run ultra-fast charger.

Locating a charger is as easy as tapping the EV charging button in the Locations tab on your App.

You will be shown which chargers are available along the On the Run EV ultra-fast charging network, which continues to grow and will eventually connect cities across British Columbia, right through Calgary and beyond.
There are two ways you can find a charger for your EV.

The first is as simple as tapping START CHARGING after you log into your Journie Rewards App.

You can also head to the Locations tab in your app and tap the EV charging button to filter locations based on those that have EV chargers.

No matter which route you choose, you’ll be shown which chargers are available along the On the Run EV ultra-fast charging network, which continues to grow and will eventually connect cities across British Columbia, right through Calgary and beyond.

Chargers are meant to be compatible with most popular EV models.
To start a charge on an On the Run ultra-fast charger:

Open your Journie Rewards App and log in.

Tap START CHARGING and choose the location at which you’d like to charge your EV.

Do not press start on the charger itself. Instead, follow the instructions in your app and be sure the STATION ID on the charger matches what you’re seeing in your app—and ensure you choose a port that is compatible with your EV.

NOTE: For the most accuracy in tracking your charge progress, refer to the On the Run ultra-fast charger’s screen. You can also track your progress in your Journie Rewards App, but only if you stay on the CHARGING IN PROGRESS screen for the duration of your charge.
For a limited time, Journie members who’ve logged into their Journie Rewards App, can start charging for free by connecting to any available On the Run ultra-fast charger.
For the time being, EV charging is not connected to Journie Points, but while you charge you can definitely earn points on in-store purchases at participating locations.
Currently, EV charges are not featured as a reward option through Journie Rewards, although you can charge for free for a limited time.

We hope you take advantage of our Journie Rewards Free EV Charging Offer—and you earn plenty of Journie Points so you can enjoy today’s selection of great rewards every chance you get.
Your charging progress and information about your ongoing charge will be displayed on the On the Run ultra-fast charger’s screen, and also within the App.
If the Journie Rewards App gets closed during your charge, or you navigate away from the CHARGING IN PROGRESS screen, it may not continue to indicate that your charge is in progress.

For the most accuracy in tracking your charge progress, refer to the On the Run ultra-fast charger’s screen.
At the moment, charging history is not stored in your Journie Rewards App.
There are two ways to stop a charge on an On the Run ultra-fast charger.

If you keep the CHARGING IN PROGRESS screen open in your Journie Rewards App, you can simply press the STOP CHARGING button to end your session at any time.

Otherwise, you can stop your charge by pressing the corresponding prompt on the On the Run ultra-fast charger’s screen.
While we hope every charge is as convenient as possible, if you are having issues you can access troubleshooting tips here.
As plans for the network’s expansion continue to be finalized, you can follow us on Facebook to be the first to know when On the Run ultra-fast chargers will be available in eastern Canada and beyond!
Click here to discover more about features like connector types, charge durations, charging speeds and more.
Parkland has recently acquired a number of Husky Gas stations. Over a period of time, these Husky stations will be converted to either a Pioneer, Fas Gas, Ultramar, or Chevron station.
The myHusky Rewards program will still be in effect at remaining Husky stations, but will no longer be available once these stations convert to an On the Run, Pioneer, Fas Gas, Ultramar or Chevron location.

However, converted stations will immediately be a part of the Journie Rewards program, with amazing member benefits and reward options!
Points balances from the myHusky Rewards program can be used at remaining non-converted Husky stations, but will not be accepted at a station once it’s been converted to an On the Run, Pioneer, Fas Gas, Ultramar, or Chevron.

Journie Rewards offers a number of great member benefits, including a 7 ¢/L Gas Discount and rewards for free snacks, drinks and more.
Upon entering the promo code in your App or on Journie.ca, you will automatically save 7¢/L on every gas purchase you make over a 90 day period, once the site converts, up to a maximum total savings of $20.
myHusky Rewards and Journie Rewards are separate programs and you are not able to use your myHusky Rewards card for the Journie Rewards program.
No, the 7¢/L Gas Discount will only work at the recently converted Husky station.
Yes, the promo code you received is stackable with other gas savings, including the 7¢/L Gas Discount earned upon reaching 300 Journie Points.
Journie Rewards is currently not available for home heating and business customers. You can still earn rewards at the pump and in store at over 1200 service stations across Canada.